RMIT University Short Courses: Shopify Plus Transformation
🧭 Strategy & Planning
Stakeholder workshops and discovery sessions
Creation of detailed user stories in Jira
Roadmap development and sprint planning
Risk assessments and communication protocols
🎨 UX/UI Design
Custom wireframes and interface mockups
Accessibility-first, mobile-responsive design
Prototyping in Figma
Design handoff to development team
💻 Shopify Plus Development
Fully custom Shopify Plus theme from scratch
Course catalogue with scheduling logic
Guest and B2B purchase flows
Custom page and collection templates
Responsive layout across devices
🔗 Third-Party Integrations
Canvas LMS for enrolment and course lifecycle
Salesforce for CRM and lead capture
Workday for finance and HR integrations
Elastic Search integration
Adobe Experience Manager compatibility
SSO integration and compliance
🧾 Checkout & Payments
Multi-currency and multi-language checkout
Shopify Payments (Visa, Mastercard, Amex, Apple/Google Pay, PayPal)
Bundle discounts and invoicing logic for B2B
Real-time tax and shipping configuration
📦 CMS & Internal Tools
Admin-friendly content management tools for non-dev teams
Course and product configuration UI
Editable content blocks for marketing and operational teams
🔍 QA & Testing
Manual end-to-end testing
Real-world user scenario validation
Bug tracking and resolution (350+ issues closed)
User acceptance testing with RMIT departments
🚦 Go-Live & Hypercare
Launch preparation and execution
Real-time monitoring and performance optimisation
SEO audit and improvements
Staff training and onboarding
User manuals and internal guides
Post-launch hypercare (6 weeks)
🧑🏫 Training & Support
Staff training sessions on Shopify Plus CMS
Analytics training for informed decision-making
FAQ and help resource creation
Support transition plan to internal teams