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// INSIGHTS

Useful answers.
Better next steps.

Practical guides for local businesses and Shopify teams. What to check, what to ask and how to separate a useful improvement from an unmeasured promise.

Prepared by the Sonder team Kyneton, working across Australia

// START WITH THE EVIDENCE

Find the next useful improvement.

Three questions that help choose better website work.

Local visibility

Can the right customer find you?

Check the real queries, the page that appears and whether the service and location match what you deliver.

Shopify costs

What does the app actually do?

Review invoices and operational dependencies before changing the stack. Invisible backend work can still be essential.

Customer journey

Can they take the next step?

Check the real mobile page and booking route, then measure received enquiries separately from button clicks.

Delivered work, measured results and future recommendations are different things. Our guides keep them clear.

// LATEST GUIDES

Practical guides and deeper dives.

Start with our local website and app audit checklists, then explore guides to Shopify builds, integrations and performance.

Checkout / 1 November 2026 · Reviewed 9 November

Shopify Scripts retired: verify your replacement rules

Check the rules left behind by Shopify Scripts, choose a suitable Functions app or custom build, and verify each important customer journey.

Read the guide
International / 1 November 2026 · Reviewed 9 November

Managed Markets: check eligibility before expanding

Check Managed Markets origin-country eligibility, duties, fulfilment, returns and real operating costs before planning cross-border Shopify sales.

Read the playbook
Strategy / 1 November 2026 · Reviewed 9 November

Shopify Plus total cost: compare the costs you can verify

Build a Shopify platform cost comparison from actual bills, delivery requirements and ownership responsibilities. Keep savings separate from assumptions.

Read the analysis
Checkout / 25 October 2026 · Reviewed 2 November

Shopify Rollouts: plan a test you can measure

Check Shopify Rollouts eligibility, reporting limits and experiment readiness before testing a theme or checkout change.

Read the guide
Architecture / 25 October 2026 · Reviewed 2 November

Hydrogen 2026-10: framework choice and storefront ownership

Understand Hydrogen 2026-10, framework and hosting choices, and the ownership evidence needed before a Shopify headless build.

Read the analysis
B2B / 25 October 2026 · Reviewed 2 November

Shopify B2B plans: check your wholesale requirements

Compare Shopify B2B eligibility, catalogue assignments, payment needs and operating costs before changing a wholesale store.

Read the comparison
Architecture / 18 October 2026 · Reviewed 26 October

Hydrogen and Next.js: choose a useful Shopify architecture

Compare Shopify storefront architecture, deployment and ongoing ownership. Current Hydrogen can work with Next.js; choose from requirements and measured journeys.

Read the comparison
Migration / 18 October 2026 · Reviewed 26 October

The cost of waiting: compare your current platform with a scoped migration

Compare current platform costs with a scoped Shopify migration. Use real bills, dependencies and measurable requirements before deciding whether to move.

Read the analysis
Retention / 18 October 2026 · Reviewed 26 October

Klaviyo lifecycle flows: choose useful work, then measure it

Review Klaviyo customer journeys, triggers, data and reporting. Prioritise flow improvements with clear approvals and measurement, without revenue promises.

Read the guide
Macedon Ranges / 7 October 2026

A website checklist for Macedon Ranges businesses

Check local visibility, real project proof, mobile usability and the route to a qualified enquiry. A practical starting brief for your designer.

Read the local checklist
Shopify / 7 October 2026

A Shopify app audit that starts with the evidence

Review actual charges, invisible backend dependencies and overlapping tools. Find potential savings, approve changes and verify the next bill.

Read the app audit checklist
TCO

Shopify Plus costs: build a budget from your actual scope

Plan Shopify Plus costs using your contract, app bills, integrations and delivery scope. A practical budget worksheet for Australian store owners.

Read the breakdown
Checkout

Shopify Checkout UI Extensions: plan a useful customer experience

Understand Shopify checkout extension eligibility, choose a real customer problem and plan testing and measurement without promising a conversion uplift.

Read the guide
Performance

Shopify performance: measure the pages customers actually use

A practical Shopify performance review covering real-user metrics, mobile testing, fonts, images, scripts and a measured release process.

Read the playbook
Migration

WooCommerce to Shopify: compare the work and operating model

Review WooCommerce and Shopify using your real catalogue, integrations, maintenance needs and a tested migration scope.

Read the framework
Retention

Klaviyo Advanced KDP: plan a useful customer data foundation

Check Klaviyo Advanced KDP requirements, billing basis, data ownership and reporting needs before adding another customer data system.

Read the architecture guide
B2B

Shopify B2B buyer portals: scope a useful wholesale journey

Plan a Shopify B2B buying journey around company access, catalogues, ordering rules and the work your wholesale team needs to support.

Read the guide
TCO

Adobe Commerce support dates: compare an upgrade with a migration

Check your actual Adobe Commerce version and support entitlement, then compare upgrade and Shopify migration scopes using real quotes.

Read the analysis
International

Shopify Managed Markets: check eligibility before planning expansion

Understand Managed Markets availability, the merchant-of-record arrangement and the evidence needed before planning international selling.

Read the guide
Architecture

Composable Shopify commerce: build the case before choosing Hydrogen

Compare a Shopify theme and a custom Hydrogen storefront using customer requirements, team ownership and actual delivery and support scope.

Read the analysis
Migration

Salesforce Commerce Cloud to Shopify: scope the transition

Plan an SFCC-to-Shopify comparison using contract terms, catalogue requirements, integrations and a tested release scope.

Read the playbook
Engineering

Shopify Functions: review pricing rules after Scripts

Map Shopify discount, delivery and payment requirements to eligible Functions and validate the actual rules before approving a checkout change.

Read the guide
Enterprise

Shopify multi-brand: map stores, data and commercial terms

Plan a Shopify brand portfolio using actual store eligibility, independent data, app licences, integrations and operating responsibilities.

Read the guide
Retention

Klaviyo predictive analytics: check the data before using the prediction

Understand Klaviyo prediction prerequisites, channel consent and a practical measurement plan before using predictive segments in retention work.

Read the guide
Enterprise

Shopify subscriptions: plan the customer and operational journey

Review subscription eligibility, customer controls, payment dependencies, fulfilment and retention measurement before changing a Shopify subscription offer.

Read the guide
Migration

Custom platform to Shopify: map the business rules before migrating

A practical scope for moving from a custom ecommerce platform to Shopify, including business rules, data, integrations and operational handover.

Read the playbook
Enterprise

Shopify Markets: plan one international customer journey

Plan international Shopify selling by checking the target market, plan capabilities, products, pricing, delivery and operational responsibilities.

Read the playbook
Migration

BigCommerce to Shopify: evaluate the move on your requirements

Compare BigCommerce and Shopify using your catalogue, integrations, operating needs and actual contract terms rather than market forecasts.

Read the playbook
Strategy

Agentic commerce: make your Shopify product information useful

Review Shopify AI-channel eligibility and product information without promising discovery, rankings or sales from an agentic storefront.

Read the take
Enterprise

Magento or SFCC to Shopify: a practical migration decision

Decide whether to improve or migrate an enterprise store using documented requirements, real costs and a careful data and URL transition.

Read the playbook
Enterprise

Shopify checkout migration: verify the behaviour after deprecation

Review legacy Shopify checkout customisations, their supported replacements and a controlled test and release plan after Scripts deprecation.

Read the playbook
Enterprise

Shopify B2B: decide how DTC and wholesale should work together

Compare a shared Shopify DTC and B2B store with separate stores using catalogue, customer, operational and integration requirements.

Read the guide
Engineering

Shopify ERP integration: define ownership and failure handling

Plan a Shopify ERP integration using source-of-truth rules, representative data, API limits, reconciliation and a clear owner for failed syncs.

Read the guide
Guide

Custom App Development: When to Build vs Buy

When does building a custom app actually make sense? A practical guide for founders: scoping, Australian costs in 2026, and the pitfalls that eat project budgets.

Read the guide
Comparison

Shopify Plus vs Advanced: Honest 2026 Comparison

We build on both. Here's the honest breakdown: pricing, features, and when the Plus upgrade actually pays off for your store.

Read the comparison
Rescue

My Lovable App Is Broken: The Actual Fix

Your Lovable app broke and the demo is tomorrow. Diagnose the exact failure with a symptom table, run four DIY triage checks, and see what a real rescue costs.

Read the fix
Rescue

My Bolt App Is Broken: The Actual Fix

Your Bolt.new app broke and the demo is tomorrow. Diagnose the exact failure with a symptom table, run four DIY triage checks, and see what a real rescue costs.

Read the fix
Rescue

My Cursor App Is Broken: The Actual Fix

Your Cursor Agent session touched twelve files and now something's broken. Diagnose the exact failure with a symptom table, run five git-based triage checks, and see what a real rescue costs.

Read the fix
Rescue

My v0 App Is Broken: The Actual Fix

You generated a UI in v0, pasted it into your Next.js project, and now it's TypeScript errors and Tailwind classes that won't render. Diagnose the exact failure, run the DIY triage checks, and see what a real rescue costs.

Read the fix
Rescue

My Replit App Is Broken: The Actual Fix

Your Replit app broke and the deployment is stuck. Diagnose the exact failure with a symptom table, run the DIY triage checks (secrets vs env vars, hardcoded ports, Checkpoint rollback), and see what a real rescue costs.

Read the fix