// Locations / Brisbane

Shopify Plus Agency Brisbane

Sonder is the realisation that every brand has a story as vivid as your own. We are a Shopify Plus agency for $1M to $20M brands: senior developers who see what others overlook and build the systems others will not touch. Trusted by RMIT, 12 Boards and Fonterra.

RMIT · 12 Boards · CASA · Fonterra Shopify Plus · Integrations · SaaS $1M to $20M brands

// Why Brisbane

The Shopify Plus team Brisbane brands call.

We are a Melbourne based agency that builds for ambitious brands right across Australia, Brisbane included. Senior developers only, no juniors and no account managers. You talk to the people who write the code, and you get work we would put our own name on.

Working with us from Brisbane is deliberately boring. Kickoff and check-ins happen on video, progress ships to a staging link you can open on your phone, and nothing goes live without your sign-off. Brisbane and Melbourne share a timezone for most of the year, so answers come back the same day, not from an offshore team overnight.

The brands that call us from Queensland fit a pattern: past the first million in online revenue, run by a lean team, and outgrowing a store that was fine two years ago. Some need a rebuild on Shopify Plus, some need their POS, 3PL and Klaviyo actually talking to each other, and a growing number are replatforming off Magento or BigCommerce before the next renewal invoice.

// In their words

The nice things clients say.

"We worked with Tim from Sonder on one of our biggest digital projects to date. Professional, friendly, and there when we needed them most."

Craig O'Neill · Fonterra

"Easily the best devs I've worked with. Fast, accurate and used initiative to make improvements. Tim's a lovely guy too."

Julia Gottlieb · CEO, Amadeus Brand

"They didn't just build a website. They got what 12 Boards is about and delivered a Shopify setup that's fast, easy to manage, and driving real results."

Jamie Edwards · 12 Boards

// How we work

Two people. Zero bloat.

The strategy and vision of a big agency, the speed and agility of a startup. No account managers, no handoffs, no layers of nonsense.

Two people

Zero bloat

Enterprise-grade work delivered at startup speed, without the overhead of a 40-person agency billing you for project managers.

One team

No offshore handoffs

The people you meet are the people who build. Nothing gets thrown over a wall to a team you will never speak to.

Local

An Australian business

An Australian company invoicing in AUD with GST handled properly. ABN 19 617 398 526.

Proof

We ship our own software

We build and run our own SaaS products, so we only recommend what we would stake our own name on.

10+
Years shipping
3
SaaS products launched
$200k+
Avg enterprise engagement
100%
Delivered on time

// Questions Brisbane asks

Straight answers.

Do you work with Brisbane brands remotely?

Yes, and it is how we work with most of our clients. Kickoff and check-ins happen on video, work ships to a staging link you can review from anywhere, and nothing goes live without your sign-off. Brisbane and Melbourne share a timezone for most of the year, an hour apart over summer, so answers come back the same day, not the next one.

Do we need Shopify Plus, or is Advanced enough?

Upgrading too early is the most common mistake we see. Below about $1M a year Plus rarely pays for itself. Past that, the deciding factors are checkout control, native B2B and API headroom for your integrations. We wrote an honest comparison of Shopify Plus and Advanced Shopify that walks through the real numbers, and we build on both plans, so there is no upsell in the answer.

Can you migrate us from Magento, BigCommerce or WooCommerce?

Yes. Migrations are fixed scope and SEO first: every URL mapped one to one, rankings monitored through launch, pricing from $15,000 AUD. See the dedicated pages for Magento to Shopify, BigCommerce to Shopify and WooCommerce to Shopify migrations.

Who actually does the work?

The people you meet on the first call. Sonder is two senior people, no account managers and no offshore handoffs. That is the whole point: brands between $1M and $20M get big agency capability without paying for the layers in between.

Can you take over a store another agency built?

All the time, and we start with an audit rather than opinions. You get a fixed scope findings report covering the theme, apps, speed and integrations before anyone touches production. If you want a quick read first, run the free scan and see how your store scores.

What does a project with Sonder cost?

Platform migrations start from $15,000 AUD. Shopify Plus builds and integration projects are scoped fixed after an audit, and our average enterprise engagement sits around $200k. If the budget is smaller, say so early. We would rather point you at the highest leverage fix than sell you a build you do not need.

// Start a project

Have a system that needs fixing?

Tell us what you are building, or what you inherited and need fixed. You will hear back from the person who does the work, within one business day.

We love the hard ones. Replies within one business day, from the person who writes the code.